8 Years, 189 Emails, 5 Grievances — Finally Resolved
Stuck For
8 Years
Emails Sent
189
Grievances
5
Contributions
12 Years
The Situation
For 8 years, this professional struggled to withdraw their EPF—containing 12 years of accumulated contributions. They had exchanged 189 emails with their PF service provider, submitted multiple withdrawal forms, and filed 5 formal grievances. None of it worked.
The issue remained undiagnosed. Every attempt added frustration without resolution.
189 Emails, Zero Answers
Volume Without Diagnosis
189 email exchanges without identifying the actual root cause—just repeated generic responses.
Grievances Closed, Not Resolved
5 formal grievances filed through official channels—all marked "closed" without actual resolution.
Hidden Root Cause
The actual blocker was incorrect DOJ/DOE (Date of Joining/Exit) entered by the employer at time of joining—a data error no one had identified.
The Resolution
EPF Buddy identified the root cause that 189 emails hadn't uncovered: incorrect DOJ/DOE in the employer's records. Once diagnosed, the correction process was initiated and the 8-year struggle ended within months.
Result
12 years of accumulated EPF contributions—blocked for 8 years—finally withdrawn. The client gained access to savings they had nearly given up on.
Key Takeaways
Key Takeaway