Privacy Policy

1. Data Collection

We collect personal information necessary to provide EPF consultation services. This includes:

• Identity Data: Name, age, and employment history.
• Contact Data: Phone number and email address.
• EPF Data: Universal Account Number (UAN) and member IDs (provided voluntarily).
• Communication Data: Details of your inquiry and messages sent via our contact form.

2. Purpose of Processing

We use your data strictly for:

• Providing expert guidance on your specific PF case.
• Verifying eligibility for withdrawals or transfers.
• Assisting with documentation and correction processes.
• Communicating updates regarding your inquiry.

3. Data Security

We implement industry-standard security measures to protect your sensitive PF information. We do not store your government credentials (like EPFO passwords) on our servers. All consultations involving portal access are performed with your knowledge and participation.

4. Data Sharing

We do not sell your personal data to third parties. We only share information with relevant government authorities (EPFO) or employers as required to process your claims, with your explicit consent.

5. Your Rights

You have the right to request a copy of the data we hold about you or request its deletion once your consultation is complete. Contact us at hello@epfbuddy.com for any such requests.