Recovering ₹84 Lakh for a Chennai-Based Senior Professional
Amount
₹84L
Location
Chennai
Handling
Remote
Updates
Daily
The Situation
A senior professional based in Chennai had accumulated a substantial PF balance of ₹84,00,000 (Eighty-four lakhs) over their career. When it came time to withdraw, the sheer value of the claim created concerns about whether the process could be handled remotely without issues.
High-value PF claims often receive additional scrutiny from EPFO offices. The client was understandably worried about whether a consultation firm based elsewhere could effectively manage such a significant withdrawal.
Why High-Value Claims Require Care
Large Balance Scrutiny
PF claims above ₹50 lakh often require additional verification steps and document reviews.
Cross-City Coordination
Client in Chennai, EPFO processing elsewhere—requires systematic remote management.
Documentation Completeness
Any missing document or query would mean significant delays for a claim of this size.
How It Was Handled
| Phase | Duration | Action |
|---|---|---|
| Initial Consultation | 1 day | Reviewed case complexity, discussed remote handling feasibility |
| Document Collection | 3 days | Gathered all required documents from client in Chennai |
| EPFO Coordination | Ongoing | Daily updates from team, systematic follow-up |
| Claim Processing | Short time | Worked through requirements without additional queries |
| Settlement Received | — | ₹84,00,000 credited to client's account |
Key Approach
The team provided daily updates throughout the process, ensuring the client never had to chase for status. Documentation was prepared comprehensively upfront, resulting in no additional queries from the EPFO office—a critical factor for high-value claims.
Key Takeaways
Key Takeaway
Proactive Communication
Daily updates eliminate client anxiety on high-value cases.
Complete Documentation
Upfront completeness avoids query cycles that delay large claims.